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Official account deletion procedure

SoluCalc Connect · Privacy

Request deletion of your SoluCalc Connect account

This public page explains the complete procedure. To protect your data, you must sign in with the same Securis account used by SoluCalc Connect before a request can be submitted. If you no longer know your password, you can reset it here.

SoluCalc Connect is published by SoluCalc Europe SRL.

How it works

Three clear steps

1

Verify your identity

Sign in with your SoluCalc Connect username or email and password. This prevents anyone else from requesting deletion for you.

2

Confirm the scope

Review the data and device links concerned, then explicitly confirm your request.

3

14-day withdrawal period

The request remains reversible for 14 days. Sign in again to cancel it before the scheduled date.

Data covered by the request

  • Your access to the SoluCalc platform and SoluCalc Connect application
  • Links between your account and your SoluCalc devices
  • Connected-service history and associated SoluCalc platform data

Limited legal retention

Information that must be retained for legal, accounting, fraud-prevention or security obligations may be kept only for the applicable statutory period, then deleted or anonymised.

Your Securis account

The request removes your account from the SoluCalc platform. A Securis identity used with another platform is not deleted unless a separate request is made for that service.

Checking your secure session…