New professional process

Clear commissioning, guided by one unique QR code.

Every SoluCalc now has its own digital identity. One QR code connects the installer, the commissioning report and the end customer’s account.

SoluCalc Partner — powered by Securis.ai
See how it worksPartner Portal — coming soon
Before you start

Do you already have a SoluCalc Partner account?

Your professional account lets you sign commissioning work and keeps a reliable history of installed devices.

Yes, my account is active

Great. Scan the device QR code and sign in when prompted. The guided commissioning process starts immediately.

Portal access will be enabled soon

No account yet?

Submit your request here. You should receive a call and your confirmation code within a few minutes.

The new journey

From the box to customer follow-up, with no broken handoff.

The QR code remains linked to the device throughout its lifetime. It does not replace the serial number: it opens the right journey at the right time.

01

Find the unique QR code

It is attached to the device or supplied on its card. Check that the displayed serial number matches the SoluCalc being installed.

02

Scan it as the installer

Sign in with your SoluCalc Partner account, confirm the installation address and start commissioning.

03

Follow the guided procedure

The interface guides you through checks, readings, settings and any remarks. The final report is saved automatically.

04

Ask the customer to scan the same code

The customer then links the SoluCalc to their own account for warranty, monitoring, support requests and available services.

Two scans, two separate roles

The installer records. The customer becomes the owner.

The first scan creates the professional commissioning record. The second gives the customer personal access without granting the installer’s technical permissions.

Installer side

Commissioning, installation address, measurements and technical report.

End-customer side

Warranty, device linked to the account, monitoring and after-sales support.

QR code missing?

Recover the link for an already registered device.

Enter the exact serial number to recover this device’s unique QR code and mobile link.

QR code missing or lost? Contact SoluCalc: we email the device-specific QR so you can use it immediately with your customer. We also post the label to the customer’s address to attach to their SoluCalc.

Ready for your next commissioning?

Keep your Partner account ready, scan the unique QR code and follow the guided process.

SOLUCALC PARTNER

Still have questions?

Ask our commissioning assistant in any language you prefer.

Professional hotline+32 477 67 47 56

SoluCalc assistant

Commissioning · Professionals

Hello! Unsure about a step? Ask about the QR code, water hardness, pH or installation photos.

A guide to understanding the procedure. Enter measurements and validate in the commissioning workflow. Do not share personal data.